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Do you know how to choose the right strategy in a conflict or do you always get lost? We often face conflicts on the street, in transport, at work or at home. Having lost control of ourselves, we will not be able to emerge victorious from a conflict situation. What is the most effective style of behavior in conflict?
Conflict is an intersection of interests and an inevitable part of any person's life. Many do not know how to behave in a conflict for the reason that they are not ready for this. How to stay calm in conflict? How to choose the right model of behavior and behave in a conflict?
Effective behavior in any conflict
1. Take a short pause at the beginning of the conflict
When provoking you, it is important to take a short pause, and not rush to the offender and react somehow. A spontaneous, impulsive, or irrational decision will not make the situation better. You can hurt yourself by giving in to your emotions. Take a deep breath in and out. Oxygenation will reduce internal anger and calm you down. After that, you will be able to choose a rational model of behavior that will be more productive in this situation.
2. Don't take it to heart
Whatever the other person says is his thoughts and opinions. A person's behavior is associated with his past experience, resentment, insecurity or complexes. You cannot be offended if you do not want it yourself. They call you a "fool", but do you know for sure that this is not so? Then why be offended? Be above all this and do not take it to heart. Invite the person to leave their complexes to themselves and leave. You can send it in the forest or in three letters. It's better than bickering to the end.
3. Hear the opponent of the conflict
Conflicts often arise due to misunderstandings or insufficient communication between people. Try to put yourself in the shoes of the opponent of the conflict and try to understand it. Maybe the interlocutor is right, but the anger is fair? What made him seek conflict? Understanding the position of the interlocutor will make it easier to find a way out of a conflict situation. Having given a person to speak, you can get information that will allow you to answer all claims clearly and to the point.
4. Take a break from the conflict
Does the conflict make no sense and is it more expensive to get involved in it? Sometimes it is not required to somehow react to the interlocutor's anger, but it is easier to get away from the quarrel. You can simply abstract from the interlocutor and ignore. "Build" an invisible wall between you and your interlocutor. You can mentally "put on" a funny hat on an annoying passenger in a transport or a screaming boss. "Try on" the troublemaker a trash can, a bathing cap, a sombrero or a clown cap. This will reduce your level of anger, the main thing is not to smile or laugh in the face of the enemy.
5. External actions in case of conflict
In any conflict, it is important to remain calm. This is the guarantor of success and victory. When someone runs into you, block the attacker. Straighten your back, spread your shoulders, stand up straight. Be calm, calm, and slightly forgiving. Look at your opponent a little dismissively, demonstrating your strength. Do not slip into a quarrel or squabble. Show with calmness your steadfastness, spirit and confidence.
6. Defend Your Opinion in Conflict
Sometimes a conflict is needed in order to defend your point of view. Answer all questions clearly and clearly, after a short pause. Do not raise the volume of your voice, otherwise it will be perceived as a threat and lead to an escalation of the conflict. Do not interrupt your opponent, make it clear that you hear the interlocutor. Sometimes it is enough for both interlocutors to remain unconvinced and disperse peacefully. It is better to cooperate or remain neutral than to conflict.
7. Result of the conflict
As the master of martial arts Dolph Lundgren said: “It is better to try to resolve any conflict by peaceful means through dialogue, forgive or try to hear the arguments of the other side. Because it is much easier than bringing the issue to confrontation."
Look at the conflict situation in perspective. What will victory bring you, how important is it to convey your point of view or defend your opinion? Sometimes the game is not worth the candle. Conflict situations happen in life often. It is pointless to waste your time, energy, nerves, health on them every time.
