To be the soul of the company or an introverted person? How to successfully negotiate, speak in public, build communication with friends and family and, of course, make new friends?
Are you a sociable person, “the soul of the company” or are you a quiet and even reserved person who has a hard time communicating? In any case, communication skills are necessary for everyone, without exception. Moreover, we live in an age of technological advances and virtual communication, when the ability to communicate is becoming a very valuable quality. Communication skills will help you to successfully negotiate, sell your goods and services, speak in public, build communication with friends and family and, of course, make new friends.
Here are some tips to help you communicate correctly and confidently:
1. Watch your body language. Your gestures and the posture you take during communication play an important role in the communication process. Do not look around and do not rummage in the phone when your interlocutor is talking about something. Look at the speaker, but do not confuse him with too intent gaze. Smile at the interlocutor, this will show your mood and disposition. But with touches you should be careful. Not everyone likes it when they are touched, especially unfamiliar people.
2. Address by name. It is important to call your interlocutors by name, especially if you ask them for help. Firstly, this is a rule of good manners, and secondly, it practically guarantees you a benevolent disposition of the interlocutor.
4. Avoid colloquial and slang words. Not everyone likes to enter into communication with people whose speech is clogged with slang words or slang.
5. If you find it difficult to come up with a topic to talk to a colleague or friend, use the FORD (family, occupation, recreation, dreams) method. Start a conversation about one of the following topics: family, work, hobbies, dreams. As practice shows, these topics help turn a small conversation into an interesting conversation.
6. Ask questions. Feel free to ask your interlocutor during a conversation. This will not only show your interest, but will also help develop the conversation.
7. Tell a story from your life to the interlocutor. This is one of the most common conversation topics. If you think that you have nothing to tell, you are most likely mistaken. What seems to us already commonplace may be new and interesting for the interlocutor.
8. Put yourself in the place of the interlocutor. This will relieve you of the awkwardness that arises from misunderstandings.
9. Don't forget who you are talking to. Choose the communication style that best suits your situation. The same story can be told in different ways to a friend and work colleague.
In a conversation, always try to listen to the interlocutor, and not pretend that you are listening. And even more so, do not interrupt or transfer the topic of conversation to yourself. The constant “Here I am”, “Here we are” will leave the interlocutor with the impression of you as a selfish or ill-mannered person.
Feel relaxed in any conversation, do not strain, do not worry, and do not try to make a false impression. Be yourself.
